Floor Manager Jobs Vacancy in Tours Travels
Tours Travels urgently required following position for Floor Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Floor Manager Jobs Vacancy in Tours Travels Jobs Details:
Training Staff Improving Sales
Ensuring Customer Satisfaction
Retail floor managers supervise the different activities that take place on a retail sales floor. They stay busy managing people and performing administrative tasks. Floor managers can be pulled in several directions at a short notice because attention to customers is a top priority.
Floor managers fill the role of training staff. Retail is known for hot shopping seasons like Christmas and Valentine's Day. With increased sales comes the need for more sales associates. The extra staff, in addition to regular workers, require training. Retail floor managers supervise getting new employees up to speed and promoting the company culture to staff members. They make sure that workers know how to run cash registers and handle simple customer complaints. Any training they don't perform themselves, they designate to people who will facilitate these educational sessions.
One role retail floor managers take on is making sure their departments perform well in sales. Managers inform their employees about specific sales techniques they might need to improve upon. They also monitor numbers and track which areas of their departments need more help than others. With this information, they come up with a game plan to increase sales. They also work with vendors to ensure that merchandising is a focus as well. This entails that merchandise is displayed attractively and customers can easily shop for what they need.
Ensuring Customer Satisfaction
Customers drive the bottom line in retail, so a floor manager takes on the role of ensuring customer satisfaction. While individual associates may handle minor issues, floor managers are expected to take care of bigger issues and resolve point-of-sale discrepancies. For example, if the shopper insists upon using a coupon that has expired or otherwise argues with the cashier, the floor supervisor may be called over to handle the issue. Ultimately, retail floor managers work to create a win-win situation where everyone is satisfied and customers have a good experience shopping in their store.
Monitoring Stock Levels