22 Oct

Customer Service Representative Thrifty Oman Jobs Vacancy in Rsh Limited Muscat

Position
Customer Service Representative Thrifty Oman
Company
Rsh Limited
Location
Muscat Maluku
Opening
22 Oct, 2018 30+ days ago

Rsh Limited Muscat urgently required following position for Customer Service Representative Thrifty Oman. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Representative Thrifty Oman Jobs Vacancy in Rsh Limited Muscat Jobs Details:

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.


As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.


Come join us to live well, work better, and be the best.


JOB PURPOSE:

To ensure the customer is dealt with in a pleasant, professional and efficient manner providing best in class customer service and products. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Continuously drive Customer Service Values to improve customer engagement.


KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks.


Achieve group revenue target for daily, weekly and monthly rentals – for the branch.

Maintain counter as per business standards. operational audits.

Ensure that all documentation and system accuracy is maintained and relevant documents are obtained at the time of checkout and scanned clearly into the system.

Customer Service: Continuously exceed customer expectations from all customer touch points within the business. All customer queries handled in a professional and timely manner.

Manage the variance report items on a daily basis and rectify the errors without delay during the shift.


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


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